Refund policy

BGR APPAREL products are made to order. We do not accept returns or exchanges for change of mind, ordering the wrong size or color, or personal fit preferences. Please review your selections before completing your purchase.

Damaged, Defective, Misprinted, or Incorrect Items

If your item arrives damaged, defective, misprinted, or different from what you ordered, email orders@bgradio4umusic.com within 14 days of delivery.

Include:

  • Your order number

  • A description of the issue

  • Clear photos showing the item and the problem

  • A photo of the size label if you received an incorrect size

Once the issue is verified, we will arrange a replacement at no additional cost or a refund, as appropriate. You will not be responsible for costs associated with correcting a verified production or fulfillment error.

Please contact us before returning any item. Do not ship items to the address on your package unless we provide instructions.

Refunds

Approved refunds are issued to the original payment method. Your bank or payment provider may require additional processing time before the refund appears.

Missing Orders

If your order has not arrived by its estimated delivery date, contact orders@bgradio4umusic.com promptly so we can investigate.

Your Rights

This policy does not limit any rights or remedies available under applicable consumer protection laws.

Contact

BGR APPAREL
orders@bgradio4umusic.com